Untangle the Technology Gap

The Modern Workplace 

Are your staff currently struggling with their new digital presence? 

COVID-19 has further progressed our digital footprint, propelling our digital collaboration forward. Virtual learning, virtual meetings, zoom calls with your mum, are all things that previously existed but weren’t necessarily a part of everyday life.

Training and policy 

The benefits of a workplace virtual learning policy, processes and training program

Ensuring your staff are proficient in their digital ability is now essential and we are seeing a large number of people struggling to effectively engage online or struggling to troubleshoot any problems that may occur. 

Virtual workspaces promote engagement, collaboration, task management and scalability but only when each person using these workspaces understands what is going on. We don’t want to look at this in a negative light, it is an opportunity for further development, growth and learning. So, what can you do? 

Training needs analysis 

The growth of your business is directly linked to the training and development of your staff. Conducting a training needs assessment (TNA) is an effective way to provide your business with the knowledge to make accurate decisions on the kind of training and development your staff need. TNA’s arise due to organisational problems, which in this case would be changing technology and changing work environments threatening the performance of the staff.

Identifying the gap between knowledge and skills. 

The benefits of a TNA include:

Before starting this assessment ask yourself these questions: 

  • What digital processes does the company currently use? 
  • What resources do my staff have already to help with the transition from in-person to online training?
  • Since the beginning of COVID-19 and the implementation of virtual collaboration has there been a decline in productivity, efficiency or performance? 
  • Are there any new tasks your employees are performing now? 

The best approach 

To determine whether a TNA is the best approach follow these steps:

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