Workplace Policy & Procedures

All workplace policy documents are linked to specific, relevant legislation and they are essential resources for all businesses. Policy documents offer guidance and administrative control.

A business owner or PCBU (Person Conducting Business Undertaking) have legal obligations that directly correlate with policies. Because of the importance here, safety in your business should be a priority. If your business is employing or planning to employ staff and you don’t currently have policies, you need to rethink your business management processes.

The second advantage of up-to-date policies and processes for your business is the consistent application of your preferred processes. Your policies should have simple processes for all staff to follow. Imagine all staff members modelling the same behaviour as your highest achieving employee. After these policies are in place the business process follows an implementation action plan.

So, why do we need an implementation action plan?

The implementation action plan reduces the risk of misinterpretation or misunderstanding of the policy requirements. Start your action plan with a consultation process, and discuss the intention of the policy with the people impacted by the policy. We want to offer the people directly impacted an insight into the sustainability of this policy and its process – this consultation process will benefit all staff.

The implementation processes should also provide staff training. Internal education on processes is an ongoing strategy directly connected to business growth & sustainability. Training your employees in policy and processes is an ongoing commitment but your business will be rewarded with success. Give yourself the opportunity to train your employees, record the training and collect any feedback. This will continually improve all your business processes.  

If you have a small to medium business and you’re not sure that you can effectively support your business with staff training, contact us for a free consultation and quote. You can also contact us if you would like any additional information on policy documents.

Below are some extra resources from – utilise these for further information.

  1. Develop your business plan – Australian Government,
  2. Policies, procedures and processes – Australian Government,
  3. Develop an emergency management plan – Australian Government,
  4. Home-based business – Australian Government,
  5. Create a work/life balance – Australian Government,


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